By: Ali Elizabeth Turner
After moving here from Phoenix, NY, and working for a local plumber, Eric Walts knew that he wanted to launch out on the always wild waters of owning one’s own business, thus 1 A+ Plumbing was officially born in June of 2024. Eric’s wife, Samantha, told me, “Eric is always the happiest when he can be an entrepreneur.” And, I can say from actual experience that he will do anything to get it right, but more about that in a bit.
Eric brings to our area years of experience in property maintenance along with plumbing, and what brought their family here from New York was what he quickly described as “weather and taxes.” They have grown kids and are avid dog lovers. Recently, 1 A+ donated time, supplies, and installation services at the Creating Hope for Paws Animal shelter, and now there is a commercial bathing facility for shelter pets. In addition, they have adopted two dogs from the Athens shelter. One is a golden lab mix by the name of Roo, and the other is a wire terrier/Jack Russell mix by the name of Clara Belle.
It brings me joy to literally be able to describe Eric and Samantha as good neighbors, and to have a personal “raving fan customer” story and perspective. Dear Hubby usually takes care of our household plumbing concerns, having been a plumber in another life more than 50 years ago; however, it happened that he was on the road. Out of nowhere, the toilet in the main bathroom started running a mile a minute, and there was no doubt that the water bill would soon be going through the roof if we didn’t get it fixed soon. We chose 1 A+ literally because they were close, and even though Eric was “covered up” with other clients, he got there in a relative flash, replaced the “innards,” and we were back in business… or so we thought. Everything was fine, and then for some weird reason, a few days later it started running again, and Eric was back “to make it right.” He told me that there has only been one other time in his plumbing career that there has been a faulty part in a replacement package, and we just happened to get that one. It has been doing just fine ever since, and I am personally convinced that things happen for a reason. In this case, it was to be able to tell the readers of Athens Now that I highly recommend these guys.
OK, you’ve heard my story, so what do other folks say?
Very honest and quick to respond. Even if he couldn’t make it out immediately, he worked with my schedule to get there as quick as possible. He didn’t over charge me or try to add in unnecessary work / charges. Talia B.
Eric arrived on time and was very friendly and professional. He answered all my questions and made sure I understood the services that were rendered and the results. Jane T.
He did a great job installing our water heater. Came when he said he would. I would recommend him. Kim C.
One A+ Plumber did a fantastic job! They were quick to respond, and quick to fix our plumbing issue. Eric was knowledgeable and he helped us fix our issue. He even put everything back into our cabinet after the issue was resolved. Much appreciated! Jen S.
Eric’s business is fairly new, but he was great! He showed up in a timely manner, his rates were very reasonable, and he got the work done quickly. He made sure everything was working properly before he left and cleaned up after himself as he went. He also went above and beyond to give us
recommendations of others that could help with additional work we needed as well as offering to do some for us himself. We’ve already got him booked again for other jobs. He repaired a leak by our toilet that involved cutting into drywall and fixed a sink that was leaking. I HIGHLY recommend him if you’re needing a good plumber in the area. Betsy P.
Eric showed up on time and was kind courteous and friendly. He made me feel quite at ease and answered all my questions with respect. He was patient to explain what he was doing and why. Would use this company again if needed. Thanks Eric!! Ruth K.
Eric did a five-star job installing my parent’s hot water heater. I would highly recommend Eric and 1 A+ Plumber. Great customer service. Bryan S.
I asked Eric my standard question, and that is, “I have choices, why should I choose you?” In addition to 90-day warranties, reasonable prices, and a commitment to excellent customer service, he simply said, “It’s about getting it right the first time.” And I can say, “He’s exactly right.” Call 1 A+ Plumbing today at (256) 998-8760 or go online to info@oneaplusplumber.com to book an appointment and see what many of us are talking about!
By: Ali Elizabeth Turner